SHIPPING & RETURN POLICY
$7.50 Priority Mail shipping on orders of one–1oz, 2oz or 4oz.
$8.50 Priority Mail shipping on all retail orders of $60 or more.
* Our primary carrier of choice is USPS Priority mail. *
Terms and restrictions associated with this offer:
-The shipping charges are based on your merchandise subtotal, after discounts and before tax is added.
-International shipping is not included in this offer.
-White Crow Botanicals reserves the rights to select the carrier when paying freight, and to update our standard shipping rate offer at any time.
We not only guarantee the quality of our products, we also guarantee your satisfaction.
If you are not 100% satisfied with your order, be assured that, with your assistance, we will resolve the problem quickly and easily.
White Crow Botanicals will accept the return of any product on the basis of quality issues or shipping mistakes without question.
We will promptly issue a refund or credit – whichever you prefer.
If for any other reason you are unhappy with the products you received, please call us for a RA #(return authorization number), then send the product back within 30 days of purchase for a full refund, credit or replacement. All shipping charges on returned goods are the responsibility of the customer, unless due to our error.
Tracking Your Orders
Tracking your orders placed at White Crow Botanicals.com is easy. Once we have completed your order, you will receive an email containing your USPS tracking number, which you can use to track your package at www.usps.com.
We go to great lengths to ensure that your order is correct, properly packaged, and well protected. Despite our best efforts, damage sometimes occurs during shipment. If there is damage to any of your items, please contact us immediately via E-mail or phone, so that we can assist you. We recommend that you always inspect your shipment when received.
Out Of Stock Items
Occasionally, we may run out of stock of a particular item. While we apologize for any inconvenience surrounding out of stock items, rest assured, the product will return as quickly as possible. We will notify you by E-mail if you ordered an item that is unavailable.
White Crow Botanicals will do everything to make your business experience more enjoyable and your feedback helps us to better understand our customers needs and assists in the development of better products and services.
Business Hours: 10:00am – 5:00pm Pacific Time, Monday – Friday